How to place an order in Nykaa?
- Ordering cosmetics and beauty products on Nykaa is really easy.
- Add your picks to the cart by clicking on the “add to cart” option.
- You need to register to go to checkout. You can also checkout as a guest by entering your address on the account page.
- Click on “place your order” and you are done.
What are reward points?
- You can use Nykaa reward points to pay for your orders and save money. You can earn reward points by doing the following things.
- Signing up – Gives you 2000 points to start off with
- Buying stuff – For every 1 Rupee you spend on Nykaa, you will get 1 reward point.
- Asking and answering Questions – Every time your answer or question in the Q&A section gets approved, you will get 100 reward points.
- Referring friends – Once you refer a friend, you get 5000 reward points to be used. These reward points will be awarded once your friend registers with Nykaa and completes their first purchase.
What is the shipping charge?
You can get free shipping if your order is greater than Rs. 500. If you order below that a flat shipping charge of Rs. 50 will be applicable.
How to redeem a coupon code at Nykaa?
When you click on place order, you will redirected to a page where you can redeem any discount coupon or reward points you have.
How to cancel an order in Nykaa?
If your order is not yet shipped you can call 9222201010 and ask for a cancellation. If your order is shipped, you can send a mail to [email protected]. In case your order is already with the courier company and they attempt delivery just don’t accept the order and Nykaa will cancel the order post shipment.
How do you get a Refund?
Refunds are generally processed within 24-48 hours after the cancellation request. If you have any queries though, you can always reach out to Nykaa’s customer support.
How can I use Nykaa reward points?
- You need to be a registered Nykaa customer to earn and spend using reward points.
- When you click on the “place order” button, you are directed to a page where you can redeem any Reward Points or discount codes.
- At this page, you will be shown how many Reward Points you have and their valuation.
- You can use some or all of them to pay for your order.
- If you do not have enough Reward Points, you can pay the remaining amount using any other form of payment.
Are all Nykaa Products Genuine?
Rest assured, all products listed in Nykaa are genuine and authentic. There won’t be any grey market products.